Timely support for Connective Essentials is just a click away at www.advantedge.com.au/. This is your one-stop-shop for tools and resources to save you time and give your customers a great experience.
MSA Loantrak
To provide an exceptional service to your customers, you need to know where their application is at, every step of the way.
The Advantedge website gives you access to MSA Loantrak which is a shared workspace allowing you to track your applications as they move through the process, from loan instruction to settlement.
Once you login to Loantrak, you’ll be greeted by your very own dashboard showing the current status of all your MSA applications.
Check out this handy Loantrak user guide, to help you get the best out of this great feature!
Digital Variations
We’ve also made non-critical loan variations simple and accessible through our Digital Variations Hub. In the hub you can fix, split or merge loans for customers. You can also:
- arrangefor a change of loan purpose
- reduce loan limits
- transfer between loan splits
- break a fixed term
- switch from an interest-only loan to principal and interest repayments.
Customer self-service
The Advantedge website isn’t just for Brokers! You can also direct your customers to the ‘Managing home loan’ section of our website where they can:
- manage their home loan repayments
- learn about redraw
- activate and use Starnet internet banking.
Further information
If you would like more on information on how to best assist your clients, please contact your Connective Essentials Business Development Manager.
